Student Services

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Student Rights and Grievances

 

Students who believe their rights were violated by an instructor or staff member should first attempt in good faith to resolve the matter with the source of the complaint. If the student is dissatisfied with the outcome of this meeting, they may take their complaint to a Department Chair or Administrator for further review by a third party. For the complete procedure, see AP 5530 – Student Rights and Grievances. The policy is the same for complaints about academic matters including grades and curriculum.  For support and advice on the complaint/grievance process, a student may consult Dean Rodriguez.  Mr. Rodriguez is located on the Main Campus (Student Services Building room 260) or by phone at: (805) 730-4002.

Student appeals relating to Financial Aid decisions, rules and regulations should contact Maureen Goldberg, Financial Aid Director, in order to initiate the Financial Aid appeal process which follows established guidelines. The phone number is (805) 730-5157.

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